Privacy Policy

1. Scope

This Privacy Policy applies to your use of complexdatainsights.com and related CDI pages, including purchases of digital products and use of account features. By using the site, you agree to the practices described in this policy.

2. Information we collect

We collect information that helps us run the site and deliver products. This may include:

• Account and contact information: name and email address.
• Order information: purchase history, product access, and receipts.
• Payment information: processed by payment providers (we do not store full card details).
• Technical data: IP address, browser type, device information, and basic usage logs.

3. How we use information

We use information to:

• Deliver digital products and provide access to downloads or online materials.
• Process orders, send receipts, and confirm account access.
• Respond to support requests and customer questions.
• Maintain site security, prevent fraud, and reduce abuse.
• Improve site performance and content based on aggregated usage patterns.

We do not use your personal information for third-party advertising and we do not sell personal information.

4. Payments and order processing

Payments are processed through WooCommerce and supported payment providers such as Stripe and WooPayments. Payment providers handle sensitive payment data according to their security standards and privacy policies.

CDI receives limited payment-related information needed to confirm your purchase, such as payment status and receipt details.

5. Cookies and analytics

We may use cookies to support essential site functions (such as login sessions, cart behavior, and security) and to understand general site usage.

You can control cookies through your browser settings. Disabling cookies may affect certain features.

6. Sharing and disclosures

We share information only when necessary to operate CDI, for example:

• Service providers: payment processing, email delivery, and hosting providers that support site functionality.
• Legal requirements: when required to comply with laws, regulations, or lawful requests.
• Security: to protect CDI, customers, and the public from fraud or misuse.

7. Data security

We use reasonable safeguards to protect your information, including SSL encryption and access controls. No method of transmission or storage is 100 percent secure, but we take protection seriously and respond to issues quickly.

8. Your choices and rights

You can contact us to:

• Request access to personal information associated with your account.
• Correct or update your account information.
• Request deletion of information where applicable.

Email: info@complexdatainsights.com

9. Data retention

We retain account and order information for as long as needed to provide access to purchases, maintain records, and meet legal or operational requirements. You may request deletion where applicable, but some records may be retained for compliance and security.

10. Changes to this policy

We may update this policy as CDI evolves. Updates will be posted on this page and the “Last updated” date will be revised.

11. Contact

If you have questions about this Privacy Policy, contact info@complexdatainsights.com.